Acquiring Solutions

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ACQUIRING SUITE AT A GLANCE

DEVICE HANDLER :

System managing the operation of:

·        ATM*

·        POS*

·        Coin deposit machines

·        Automatic fuel dispensers

·        Electronic vehicle Chargers

* more details in our POS and ATM software offer

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BACK OFFICE  :

The back-office Solution Suite is a comprehensive package of business solutions :

•        The system helps to manage key business processes related to ATMs and payment cards.

•        The system is characterized with great personalization opportunities.

•        Individual parts of the system can be introduced separately.

Main Features :

•        Merchant Management System

•        Device Balancing Module

•        Claims

•        Clearing

•        Merchant Risk Management

•        Reporting

Merchant Management System

Merchant Management System offers full support in merchant management, starting with the merchant acquisition process managed by sales agents, ending with settlements carried out in accordance with individual contracts.

Key functionalities

•        Complete information on client, merchants and terminals

•        AML & KYC process

•        Support in the process of terminal management

•        Merchant settlement

•        Merchant fees & commission calculation

•        Invoicing

•        Merchant transaction statistics and reports

The system enables the registration of clients and their merchants in BO database for all other processes :

•        Provides onboarding and the contract lifecycle management processes.

•        serves as a repository of all documentation related to Merchant.

•        Is responsible for sending data to satellite systems.

The system provides graphical user interface and a full set of API methods allowing for customer contract management.

Set of required data can be easily adapted to customer needs.

KYC and AML

·        Risk assessment : During onboarding and periodically

·        Integration with external databases :Central Registry od Beneficial Owners / sanction lists, PEP

·        Customer risk scoring : Based on parameters fully managed by user

Terminal Management

The system supports the process of terminal management:

•        terminal orders processing

•        Terminal parameters management

•        Data exchange with TMS, device handler and ecommerce

•        Management of global and individual limits

Merchant Settlement

The solution allows creation of highly parametrizable settlement profile with defined settlement account, netting and invoicing details for each merchant.

Dates of validity of commissions for the merchant (e.g. promotional periods) can be defined.

The solution allows to configure settlement schedule with the merchant (e.g. D+X, Selected days of the month) and provides necessary data to DBM for settlement files generation.

Merchant fees and commission calculation

The solution allows the creation of fee profiles, i.e. a set of fee codes and definitions that describe the terms specified in the contract signed with a client.

Selected available parameters:

•        Type of transaction

•        Payment organization

•        Amount and turnover threshold

•        Card type and segment

•        DCC discount

Invoicing

The solution supports the process of issuing invoices for Merchants.

It can generate separate files with original invoices and their copies (to be archived); enables corrections and duplicates.

It applies different templates and formats:

•        PDF

•        raw data

•        webservice

Reporting

The solution offers a great variety of reports that facilitate monitoring of sales, POS terminals activity and retention, the parameters of reports are defined in the settlement profiles.

Various forms of distribution are possible :

•        Export by operator to XLS or PDF file

•        Automatically via email

•        Automatically to network directory

Examples :

•        Analytical report for Merchants – monthly and daily reports on transactions completed in the Merchants terminals

•        Management reports for the customer – e.g. report on the documentation completeness , report on the number of installed terminals per merchant.

Clearing

The solution offers the following key assumptions and features:

•        24h business day with unlimited number of clearing sessions.

•        In case of multi-acquiring, DBM can support a great number of Acquirer BINs/ICAs.

•        Compliant with VISA/Mastercard rules.

•        Clearing is processed separately for each payment organization.

•        Clearing is completed every day & it is mandatory to close a previous day in order to proceed to clearing.

•        Generated files are in BASEII format for VISA and IPM (EBCDIC) for Mastercard and sent to VISA/Mastercard (outside DBM).

DBM

DBM allows for:

•        Daily and periodic settlement of transactions between market players.

•        Reconciliation of different device types (e.g. ATM, POS, BNA, dual devices).

•        Reconciliation of a wide variety of transaction types: cash deposits, withdrawals, top-ups.

•        Calculating interchange fees, processing costs as well as other fees and commissions.

•        Settlement of differences and deficits, including automated support of their root cause identification.

• Daily settlement:

• Daily settlement takes into consideration all transactions that were qualified by DBM as correct, without verifying reports from the payment organizations,

since settlement occurs on the same day as clearing and the reports are loaded on next day at the earliest.

• Basing on the list of transactions completed on ATMs and POSes, DBM credits them on the devices and at the same time debits a designated account.
• Once the settlement procedure is completed, DBM creates a file with accounting notes in the Elixir format, which then can be loaded to the system (outside DBM).

• Periodic settlement:

• DBM keeps record of the ATM loading/unloading and of the completed transactions.
• DBM can be supplied with information about real supplies and unloads from external systems.
• In case of dual ATMs, DBM keeps a separate record for cash deposits and withdrawals.
• DBM periodically analyses difference between the loaded amount and the sum of unloaded money & withdrawals.

• Periodic settlement – reconciliation:

• Once a discrepancy is found DBM registers a Difference which needs to be explained.
• DBM allows to identify the root cause of potential differences by following consecutive settlement periods of an ATM and by suggesting suspected transaction which may have caused the difference.
• Once the cause of discrepancy is identified and explained, DBM enables issuing a correcting booking.

• Differences reconciliation:

• DBM facilitates reconciliation of settlement differences by indicating and explaining the reasons for potential differences between daily settlement and settlements with payments organizations.
• The system compares transactions settled on device accounts with transactions reconciled by the payment organizations.
• In the case of discrepancies between daily settlement and transaction reconciled by the payment organizations, the DBM user can explain
  the difference or create an accounting note for the non-reconciled transactions.

Claims

Main functionalities of claims system:

•        Compatibility with VISA/Mastercard standards – possibility to use WebServices to VROL and Mastercom.

•        Handling Chargeback, Representment and other similar messages – both incoming and outgoing.

•        Automation of in-house claims procedures.

•        Integration of information in one database, all the information necessary to examine the client’s claim in one place.

•        Advanced administration of user team: VCL supports both standard users and managers who can distribute claims and control the users’ work.

•        Wide range of reports.

Merchant Risk Management (MRM)

Merchant Risk Monitoring allows transaction monitoring on the Acquirer side.

The system processes authorization data and selects suspicious behavior.

Suspicious cases generate alerts which are analyzed by operators.

2 types of monitoring are possible :

•        ONLINE – during authorization – allows transaction blocking (direct impact on the authorization)

•        OFFLINE – analysis of transaction data (authorization and clearing). Based on defined rules, MRM detects suspicious activity and generates alerts for operators

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