Issuing Solutions

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CARD SOLUTION SUITE AT A GLANCE

FRONT OFFICE :

• Authorization (pre-screening, limit verification, holds)
• Online fraud detection / prevention

BACK OFFICE :

• Cards & accounts management
• Clearing, settlement, reconciliation, accounting
• Products & business functionalities

MIDDLEWARE :

• Quick access repository, CQRS model
• Online communication with external systems
• FullRest API: Cards, Accounts, Clients, Readers, Transactions, Notifications, Tokens…

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FOCUS ON THE FRONT OFFICE

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Host Interface as a system

 Supported products :

o   VISA/Mastercard/AMEX

o   PSP (BLIK)

o   Private label solutions (local cards)

Supported integrations :

o   Payment org

o   Host 2 Host

o   Multitenant (Acq / Iss)

Supported standards and protocols :

o   VISA Base I, SMS

o   Mastercard BankNet

o   ISO-8583 v87

o   ISO-8583 v93

o   ISO-8583 v03

o   BIC ISO

o   NFC

 Supported standards :

o   M/chip 4.x

o   M/chip Advance

o   M/chip Advance with DS (CVN 1.0, CVN 11-13)

o   VIS 1.5 (CVN 10, CVN 18)

o   VCPS 2.1 (CVN 10, CVN 18)

Integration with HSM cryptographic devices

Functionality :

EMV script management

o   Scripts generation (auto or manual) and optimization (removal of redundant scripts)

o   Monitoring & resending in case of delivery or execution failures

Limit management

o   Offline/online limits

o   AML limits

o   Card/account limits

o   STIP based on limit / account balance

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Frauds and SCA :

Fraud detection & prevention

o   Embedded (FDS & FDO modules)

o   External (as a part of transaction flow)

o   Geoblocking (combinations: country / currency / acq/ merchant / MCC / MOTO / e-commerce / force SCA)

o   Online (soft decline)

o   Offline (FDS)

SCA

o   EOG / nonEOGmodes

o   Dedicated limits (without SCA, reset after SCA)

o   Tracking / reporting

o   Integration with ACS (additional authentication data validation, counter synchronization)

Drive innovation in card issuance with us — where technology meets trust.

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FOCUS ON THE BACK OFFICE

Complete, modular environment for card lifetime …

General informations

• Application flow
• Card & PIN production workflow
• Authorization (hold management)
• Transaction processing - Clearing & Settlement
• Financial operations - fees, commissions, interests, instalments, transfers
• Payments, statements
• Transaction monitoring (FDS), payment monitoring (DPD tracking)
• GL accounting support
• Claim management
• Correspondence (letters, emails, text messages)
• Resignation/Termination, Retention suport
• Manual & automatic card & account blocking

Supported payment products :

• Debit, charge & credit cards
• Virtual cards
• Tokens (VTS/MDES/internal)
• Phone (PSP BLIK / VISA Mobile)
• Instant-issue
• Pre-paid
• Gift cards
• Multicurrency cards
• Supplementary non-payment cards (loyalty cards, Priority Pass)

Product Management

• Single BIN – many products. Card range definition (smallest product = 100 cards)
• Multi-Institution
• Client segmentation (individual clients, small business, corporations, local government units)
• Target groups – „subproducts”
• Product parameterization hierarchy (Bank – BIN – product – target – client)
• Product financial parametrization via GUI
• Up-selling, product replacement

Customer Management

• Integration with external customer records
• Account holder vs instrument holder (linked clients)
• GDPR support (data anonymization)
• Joint credit line (shared between products)
• Customer segments / profiles used for pricing
• Individual pricing conditions

Account Management

• Temporary credit limit increase
• Variable length & End day of the settlement period (possibility of changing during the life of the account) – including > 30 days
• Due date & amount calculation (product / customer segments / individual terms), grace days
• Automatic payment  options (Recurring / Conditional / Unconditional)
• Allocation of funds from repayments to appropriate debt components
• Statements generation
• Skip payment – ​​”credit holidays”
• Overpayments handling – included in existing installment plans, possibility of automatic refund of overpayments
• Debt collection elements:

• DPD tracking
• Account & card status management
• Notifications
• Fees

Fees and commissions

·        Charges classification

•        Event fees - Periodic (Monthly/Yearly) fees - Transaction fees (commissions)

·        Sample event fees

•        PIN change – depending on pin change count in month

•        Card delivery via courier / express service

•        Paper statement for internet banking client

•        Switching card between accounts

•        Wide range of system events (inner events)

•        Outer events interfaces (application screens, file interfaces, web services)

·        Individual pricing decisions

•        Set of exempt fees and/or cards

•        Age rules (e.g. „< 30”)

·        Relation between revenue and fee amount

·        Commissions

•        Multi-level fee definition structure (system/product/target (segment) level/individual pricing terms)

•        Commissions depend on the type, place of transaction and commercial code

•        Commission-free networks, commissions calculated after exceeding defined threshold value

•        Online commission calculation (included in hold, e.g. prepaid products)

·        Additional features

•        Suspending of periodic fees

•        Automatic, proportional return of yearly fees (resignation)

•        Automatic, proportional return of commission after transaction return (reversal / claim)

Interest

·        Multi-level structure of interest rate definitions (system/product/target level/individual pricing conditions)

·        Different rates for different debt „registers” (cash/purchase/transfer/”BYS”/instalment)

·        Interest on transactions of current and previous periods (different rates, grace days)

·        Reference interest rate (expressed by a mathematical formula) – open dictionary of reference rates

·        Change in interest rate during the billing period

·        Thresholds – "the larger the loan, the lower the interest rate"

·        Interest simulation

·        „Penalty” interests

Installments

·        Flexible definition of installment loans

• Loan from a single transaction/selected type of debt
• Definition of min/max amount entitling to the loan
• Relation between instalment period and interest rate
• Referential interest rates
• Installment plan depending on the place of transaction ("merchant-oriented installation")
• Commission for loan origination - commission as a separate operation vs. commission included in the installment
• Quantity and amount limit for simultaneous installment loans

·        Equal installments (annuity), monthly cycle

·        Calculating / presentation of the APR

·        Settlement of installments against a credit account or external accounts („debit card mode”)

·        Installment loan also during the transaction ("I pay in installments„ - Mastercard Installment / H2H solutions)

·        Installment products – automatic installment plan („installment card”)

·        Automatic inclusion of overpayments

Multicurrency Cards

·        Connection between card and currency accounts

·        Primary account definition

·        Multicurrency vs Currency exchange card

·        Optional account linking fees

·        Combination of charging rules between primary and other accounts

·        Multicurrency STIP

Tokenization

Check our Token page >

Fraud detection

Rule based module, combination

•        ONLINE – decision during authorization processing: allow / decline

•        OFFLINE – analysis of transaction data (authorization and clearing). Calculation of fraud probability based on defined rules

•        HOT LISTS – temporary/permanent, for cards / merchants

Alert workflow

• Rule definition including transaction key features
• Notifications: email, text messages, event publishing (dedicated topic on Kafka)
• Automatic actions – put on hot list, card/account status change
• Cases generate alerts which are analyzed by operators
• Reporting

Card production workflow

• „On-site” definition of card & PIN production and distribution profile
• Card & PIN production file generation
• Online/offline card registration in Host
• Card & PIN production and distribution tracking
• PIN mailer definition wizard (WYSIWYG)
• PIN printer management
• Key management (set of keys per each product: Issuing PIN key, Card Verification Keys, PIN Verification Keys, Zone PIN Key)
• PIN set/change interface

Loyalty

• Bonus modes: cashback / loyalty points
• Event based (inner events, outer events), e.g.:

• Bonus „on the start”
• Bonus for card activation
• Fixed time promotions

• Transaction / merchant based:

• Transaction sum, single transaction, average balance
• Merchant dependent (additional gratifications at chosen shops)

• Spending points on limited services, e.g.:

• "0%" installment plan
• Activation of commission-free ATM’s
• Skip payment

• Payments by points

Claim Management

• Compatibility with VISA / Mastercard standards – possibility to use WebServices to VROL and Mastercom
• Handling Chargeback, Representment and other similar messages – both incoming and outgoing
• Automation of in-house claims procedures
• Integration of information in one database, all the information necessary to examine the client’s claim in one place
• Advanced administration of user team: VCL supports both standard users and managers who can distribute claims and control the users’ work
• Wide range of reports

Accounting

• Full system support from the accounting side in the following models:

• analytical module conducting a fully automated accounting process in correspondence with the existing accounting system (General Ledger)
• independent, fully functional accounting system

• Configuration of the account matrix per institution
• Automated accounting proces based on implemented accounting events (e.g. transaction processing)
• Online accounting support (if GL provides this option)
• Aggregation of postings (possibility of analytical and/or synthetic postings in the General Ledger, depending on the account definition)

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MIDDLEWARE FOCUS

With our powerful middleware solution, we achieve our core objective: ensuring high availability.
Our technology is designed to deliver uninterrupted performance, guaranteeing that mission-critical payment systems remain reliable, resilient, and always accessible.

By combining advanced architecture with proven scalability, our middleware empowers financial institutions to operate with confidence, continuity, and excellence.

Functional components :

• Services : Cards, Accounts, Clients, Readers, Transactions, Notifications, Tokenization, Installments, …
• Cache  - several data repositories: Clients, Accounts, Cards, Tokens
• Babbler - service mapping layer

Features :

• FullRest API microservice architecture
• Synchronous and asynchronous communication
• Event mechanism (integration with kafka bus)
• Native information broker between our solution and the outside world

CACHE system :

• Persistent – ​​we keep a copy of the data on disk
• Fully replicated – failure of one node does not result in data loss
• Scalable – possibility of adjusting the number of instances to current needs
• In the event of a failure of the entire cluster, queries are redirected to BO database
• Cluster initialization/rebuilding takes <60 minutes
• Middleware with Active cache means 24/7 :
  • Card issuing
  • Card / account status management
  • Limit management
  • Geo-blocking
  • Tokenization (VTS/MDES)
  • Card /account / clients attributes

ACTIVE CACHE system :

• Read operations are separated from data update operations
• By storing data in RAM, cache is able to return any subset of client data very quickly, regardless of the load level of the write database
• Changes between centers are exchanged using dedicated events that are propagated each time a domain object (card/account/client) is modified.
• Receiving each event Cache has an old version of the object, thus is able to recognize processes that occurred in the write database

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